As a result, the return process for a package like this can sometimes take 3-4 weeks before the package can be retrieved and resent out. The package will get sent back to the main shipping hub before being sorted and sent to our local post shop. When this happens the return process is unfortunately very long. These might include incomplete / incorrect address, unclaimed packages, or other reasons. Returned Packages - Sometimes packages might get returned to us for a variety of reasons. Our goal is to ensure an overall positive experience always. Leaving a negative or neutral feedback does not help you or myself.
If you have any issues please contact us. We have very few complaints overall and those we do encounter are usually resolved quickly. I can not do so if I do not know the issue. If you have any questions regarding this process please send us a messageĬustomer Satisfaction is our main goal. Once the items arrive we will dispatch them to you as normal. We will normally take payment up front for the product and then order it in for you.
Prices are usually about 20% off the posted Gamesworkshop Price. We can access and get you almost any product that is posted on the Gamesworkshop website. Looking for an item you don?t see in our store? We can order it in for you. If you have a vision you would like to bring to life send us a message for a quote and more details on how we can help you achieve your desired results. We understand not everyone has the time or skill to complete their armies and we are here to help with that. Orders over $40.00cdn will be required to be sent tracked.Īs part of our goal to help service multiple facets of the hobby, we are proud to offer commission service for models. We will try to help when possible but this is the responsibility of the buyer. International purchases may be subject to duties and taxes. Price varies based on weight / dimensions. International Air Mail - $15.00 to $40.00, Approximately 1 month, Tracking Included. Express option available for $5.00 extra (7-12 business days guaranteed).īasic Ground Mail - $5.00 to $10.00, Approximately 4-8 weeks Delivery Time. Via air mails, approximately 7-16 business days. United States : $6.50 - $13.00 (CDN), as many items as you'd like.
If an item is running late or gets lost our policy is we will refund you after 1 month for any lettermail items. These take 1-2 weeks to arrive but have no tracking. Lettermail (Stamps)- Some small items will qualify for lettermail at a cheaper rate. Via Expedited Parcel, Approximately 3-12 business days depending on location. This will prompt your commitment to the purchases and allow me to revise the invoice to allow you to enjoy the shipping discounts.Ĭanada : $13.00 Flat Rate, as many items as you'd like. Go over to Ebay.ca and it should give you the option to "Add items to cart" after doing so you simply go to checkout and "Request invoice from seller". If you attempt to make your purchase on another domain it will usually attempt to make you pay for each item individually.
In order to access combined shipping please make your purchases on Ebay.ca and from a Desktop computer. It is usually more beneficial to make purchases this way. Use this to your advantage by purchasing multiple items and paying only a single shipping charge. We offer combined shipping on all purchases.